Amazon Hub pickup points near me

How it works

Collecting or sending a Amazon Hub parcel

Amazon Locker and Amazon Hub Counter let you collect Amazon orders from a locker or a shop. Returns cannot be dropped off in an Amazon Locker: follow the return method offered by Amazon when you request it.

  • Collection: wait for the text message or email saying your parcel has arrived, then show the collection code (and usually an ID) at the counter, or enter it on the locker screen.
  • Drop-off: a parcel that already has a Amazon Hub label can be dropped off at any point of the network that accepts shipments, during its opening hours.
  • Parcel lockers: 1,368 parcel lockers are listed, including 288 shown as open 24/7.

Frequently asked questions: Amazon Hub pickup points

How do I find a Amazon Hub pickup point near me?

Tap "Near me" or enter your address: only the points that accept Amazon Hub parcels are shown, sorted by distance, with today's opening hours and directions. 1,370 Amazon Hub points are listed in France.

Are any Amazon Hub points open on Sunday?

Yes, 345 Amazon Hub points open on Sunday, mostly parcel lockers and food shops. Use the "Open on Sunday" filter in the results.

How long does my Amazon Hub parcel stay available?

The holding period depends on the carrier and on the type of point (shop or locker). The deadline is given in the message telling you the parcel has arrived, and that message is what counts.

What do I need to collect a Amazon Hub parcel?

The collection code received by text message or email and, usually, an ID such as a passport or ID card. At a parcel locker, you just type or scan the code on the screen.

Can someone else collect my parcel?

It is generally possible: the person shows your collection code and, depending on the carrier, an ID or a signed authorisation. The exact conditions are given in the message you receive.

More detail: how a pickup point works.

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