Relais Colis pickup points near me
Collecting or sending a Relais Colis parcel
Relais Colis is a French network of pickup points in local shops (tobacconists, convenience stores, dry cleaners…), used by many online stores for deliveries and returns.
- Collection: wait for the text message or email saying your parcel has arrived, then show the collection code (and usually an ID) at the counter, or enter it on the locker screen.
- Drop-off: a parcel that already has a Relais Colis label can be dropped off at any point of the network that accepts shipments, during its opening hours.
- Parcel lockers: 16 parcel lockers are listed.
Frequently asked questions: Relais Colis pickup points
How do I find a Relais Colis pickup point near me?
Tap "Near me" or enter your address: only the points that accept Relais Colis parcels are shown, sorted by distance, with today's opening hours and directions. 32 Relais Colis points are listed in France.
Are any Relais Colis points open on Sunday?
Yes, 8 Relais Colis points open on Sunday, mostly parcel lockers and food shops. Use the "Open on Sunday" filter in the results.
How long does my Relais Colis parcel stay available?
The holding period depends on the carrier and on the type of point (shop or locker). The deadline is given in the message telling you the parcel has arrived, and that message is what counts.
What do I need to collect a Relais Colis parcel?
The collection code received by text message or email and, usually, an ID such as a passport or ID card. At a parcel locker, you just type or scan the code on the screen.
Can someone else collect my parcel?
It is generally possible: the person shows your collection code and, depending on the carrier, an ID or a signed authorisation. The exact conditions are given in the message you receive.
More detail: how a pickup point works.
