How do you send a Vinted parcel via a pickup point in France?

Steps to send a Vinted parcel

To send a Vinted parcel, everything starts from the order in the app: it sets the carrier, the shipping label and the deadline. Procedure checked against Vinted's help pages on 20 October 2026.

1. Check the shipping option chosen by the buyer. It can no longer be changed after payment (Vinted help).
2. Get the shipping label in the conversation, with the "Obtenir le bordereau d'envoi" (get the shipping label) button. Depending on the carrier, it is to be printed or digital (QR code).
3. Pack the item (see packing properly) and take a photo of the closed parcel: it will help in case of a dispute.
4. Drop the parcel off with the right carrier, the one on the label (see the table).
5. Ask for and keep the proof of drop-off until the order is completed.
6. Track the parcel. Tracking can take up to 48 hours to appear (Vinted help). Track your parcel.

For how pickup points work in general, see the complete pickup point guide.

Where to drop off your Vinted parcel, by carrier

In France, Vinted offers Mondial Relay, Chronopost, Colissimo, Vinted Go and DHL Express (Vinted help). The carrier's name is on the shipping label: it is the only network that will accept your parcel.

Mondial Relay

Vinted's help describes a printed label, to be dropped off at a Mondial Relay Point Relais® (Vinted help). Drop-off without printing using a QR code, and drop-off at a Locker, are not described on that page: see the terms of Mondial Relay. Find a Mondial Relay point.

Chronopost (Shop2Shop)

The label is digital (QR code) or to be printed. You drop the parcel off at a Chronopost pickup point or a locker (Vinted help). Find a Chronopost point.

Colissimo

You can drop the parcel off in a letterbox, at a Colissimo pickup point or at the post office. The label is printed at home or at the post office (Vinted help; La Poste). Find a Colissimo point.

Vinted Go

• At a locker: scan the QR code or enter the tracking number, then choose a compartment.
• At a Vinted Go pickup point: show the QR code to staff, who print and stick on the label.
• Vinted Go is only offered if there is a locker near both the buyer and the seller. Lockers only take Vinted Go labels.

Source: Vinted help. See Vinted Go pickup points and lockers.

DHL Express

The label, printed or digital, is scanned at the DHL pickup point. Collection by courier is also possible (Vinted help). Find a DHL point.

Do you need to print the label? (QR code)

• Vinted Go: no, the QR code is enough (Vinted help).
• Chronopost: no, the QR code is accepted; you can also print (Vinted help).
• DHL Express: the digital label is accepted (Vinted help).
• Colissimo: print at home or at the post office (Vinted help).
• Mondial Relay: Vinted's help describes a printed label. For drop-off without printing, see the terms of Mondial Relay.

See also sending a parcel without a printer.

Shipping deadline: 5 working days

The order is cancelled if the label is not downloaded, or if no tracking or shipping confirmation arrives within 5 working days of the purchase. Cancellation takes place on the next working day (Vinted help).

Check the pickup point's opening hours before you go, especially near the deadline. Some pickup points open on Sundays:

• Open on Sunday in Paris
• Open on Sunday in Marseille
• Open on Sunday in Lyon
• Open on Sunday in Toulouse
• Open on Sunday in Nice
• Open on Sunday in Nantes
• Open on Sunday in Montpellier
• Open on Sunday in Strasbourg
• Open on Sunday in Bordeaux
• Open on Sunday in Lille
• All towns

Packing properly and choosing the right size

• The parcel size is chosen when you list the item. Measure the item and the packed parcel. After payment, neither the size nor the carrier can be changed. An item that is too big or too heavy cannot be listed (Vinted help).
• Vinted Go: the XS, S and M locker sizes are described in Vinted's help.
• A parcel over the limits may lead to charges paid to the carrier, which Vinted does not refund (Vinted help).
• Packing instructions are on the Vinted help page for your carrier (links in the table and the sources): follow them.

For each network's limits, see maximum weight and size by carrier.

Proof of drop-off and tracking

Keep a copy of the label, the drop-off receipt or the confirmation email until the order is completed. If the pickup point gives you nothing, photograph the parcel at the counter and check the tracking that evening.

For a Colissimo drop-off, the form of the proof given at the counter depends on La Poste: see the terms of La Poste.

If a properly packed parcel is lost or damaged, Vinted provides compensation for the seller. For the amount and conditions, see the terms of Vinted. To follow the shipment: track your parcel.

Common problems at drop-off

The pickup point refuses my parcel

Pickup point full, point that only handles collections, parcel too big: look for another point of the same network on the map around you. See also pickup point closed or full.

The point only handles collections

Some points listed by the networks do not accept drop-offs, and our list of Vinted Go points is incomplete. Open the point's page before you go. For the cost of shipping, see Vinted shipping prices by carrier.

I went to the wrong carrier or pickup point

The shipping option cannot be changed after payment (Vinted help). If the parcel has not been dropped off yet, drop it off with the carrier on the label. See also changing your pickup point.

The Vinted Go locker is full or out of order

Contact Vinted Go support with the "?" button on the locker's screen (Vinted help).

Find a Mondial Relay, Chronopost, Colissimo or Vinted Go pickup point

Find a pickup point near you and filter by network. Parcel lockers in the largest cities:

• Parcel lockers in Paris
• Parcel lockers in Marseille
• Parcel lockers in Lyon
• Parcel lockers in Toulouse
• Parcel lockers in Nice
• Parcel lockers in Nantes
• Parcel lockers in Montpellier
• Parcel lockers in Strasbourg
• Parcel lockers in Bordeaux
• Parcel lockers in Lille
• All towns